Federally-subsidized B.C. Ferries concealed poor service by lowering on-time performance targets, says a Department of Transport audit. The Parliamentary Budget Office earlier noted federal departments similarly hide poor results by lowering service targets to levels they could meet.

“In the last five years on-time performance fell below B.C. Ferries’ operational targets even though that target was lowered from 91 percent to 88 percent,” said the transport department report. “It is noted the targeted was reduced from 91 percent to 88 percent in 2021 following three successive years of actual results hovering at the 88 percent level.”

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